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Can I get a refund?
All sales are final. No refunds are permitted to be issued.
Can I purchase tickets at The Sugar Loaf Performing Arts Center?
Tickets can be purchased at the SLPAC box office depending on the show promoter. Shows promoted by OME have box office hours Tuesdays & Fridays from 5-7PM. Diamond Grade Media Entertainment shows have box office hours Monday - Friday from 12PM - 4PM.
I can't find my tickets!
All ticket purchasers and their tickets are saved in the back-end of our ticketing systems. If you misplace your tickets, all tickets can be looked up and scanned at the Box Office on the night of the event
Tel. 845-469-7000 x3
231 Creamery Pond Rd, Chester, NY, 10918
Monday - Friday
9am - 5pm
OME Box Office
Tue + Fri - 5pm -7pm
Call for Appt.
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